Apex Hosting Server Won’t Start: Troubleshooting Guide for Devs

Hey Dev, we all know how frustrating it can be when your server won’t start. You have deadlines to meet and your website is down. But don’t worry, we got your back. In this article, we will guide you through troubleshooting your Apex Hosting server so that you can get it up and running in no time.

What Is Apex Hosting Server?

Before we dive into the troubleshooting process, let’s first understand what Apex Hosting server is.

Apex Hosting is a Minecraft server hosting provider that offers hosting services for Minecraft servers. They have servers located in various regions across the world that can be rented on a monthly basis. Apex Hosting server is the platform where you can host your Minecraft server.

Why Your Apex Hosting Server May Not Start?

There can be various reasons why your Apex Hosting server may not start. The most common reasons are:

Reasons	Solutions
Improper server settings	Check your server settings and make sure they are configured correctly
Corrupted server files	Restore your server from a backup or reinstall it from scratch
Insufficient resources	Upgrade your server plan to get more resources

Troubleshooting Your Apex Hosting Server

Step 1: Check Server Status

The first thing you should do if your Apex Hosting server won’t start is to check its status. If the status is shown as offline or stopped, then you need to start it again. Follow these steps to check and restart your server:

1. Login to your Apex Hosting account
2. Select the server that won’t start
3. Click on the “Start” button

Wait for a few minutes and see if your server starts correctly. If it doesn’t, move on to the next step.

Step 2: Check Server Settings

The second thing you should do is to check your server settings. Make sure that the server settings are configured correctly. Here are some of the settings you should check:

• Server version: Make sure that the server version is compatible with the plugins and mods you are using.
• JAR file: Make sure that the JAR file is uploaded correctly and that it is the correct version.
• Server type: Make sure that the server type is set to either Paper or Spigot depending on your preference.

If any of the settings are incorrect, update them and try to start your server again. If it still won’t start, move on to the next step.

Step 3: Check Logs

The third thing you should do is to check your server logs. The logs will give you more information about why your server won’t start. Here are the steps to check your server logs:

1. Login to your Apex Hosting account
2. Select the server that won’t start
3. Click on the “Console” button
4. Look for any errors or warnings in the console

If you find any errors or warnings, try to fix them and start your server again. If you can’t find any errors or warnings, move on to the next step.

Step 4: Contact Support

If you have tried all the steps above and your server still won’t start, then it’s time to contact Apex Hosting support. Their support team is available 24/7 and will be able to assist you in resolving the issue. Here are the steps to contact Apex Hosting support:

1. Login to your Apex Hosting account
2. Click on the “Support” button
3. Select the type of issue you are facing
4. Provide all the necessary details about your issue
5. Submit your support ticket

Wait for their response and follow their instructions to resolve the issue.

FAQs

Q1. How long does it take for my Apex Hosting server to start?

A1. It usually takes a few minutes for your Apex Hosting server to start. However, the time may vary depending on the size of your server and the number of plugins/mods you are using.

Q2. Can I start my Apex Hosting server from the command line?

A2. Yes, you can start your Apex Hosting server from the command line. You will need to use the “java -jar” command to start the server. However, we recommend using the Apex Hosting control panel to start your server as it is more user-friendly.

Q3. Can I change my server plan if my server is not starting?

A3. Yes, you can upgrade your server plan if your server is not starting due to insufficient resources. However, we recommend contacting Apex Hosting support before upgrading your plan as they may be able to resolve the issue without upgrading.

Q4. How often should I backup my Apex Hosting server?

A4. We recommend backing up your Apex Hosting server at least once a week. This will ensure that you have a recent copy of your server in case something goes wrong.

Q5. Can I reinstall my Apex Hosting server?

A5. Yes, you can reinstall your Apex Hosting server. However, we recommend contacting Apex Hosting support before reinstalling as they may be able to resolve the issue without reinstalling.

Conclusion

Fixing a server that won’t start can be a daunting task, but with this troubleshooting guide, we hope to have made the process a little easier for you. Remember to check your server status, settings, logs, and contact support if all else fails. We wish you the best of luck with your Apex Hosting server!